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This isn’t your average outsourcing company. We only hire dedicated individuals who are ready to grow professionally and take pride in representing our clients. We’re equally committed to our team members as they are to us. PartnerHero is a culture of mutual empowerment where our Heroes have many opportunities for professional development. See our benefits section for details.
We’re currently searching for passionate candidates with up-to-date knowledge and expertise for the role of Information Technology support. Your main focus will be to provide IT-related support for PartnerHero associates in their daily tasks, maintain IT-related databases, and troubleshoot production-oriented problems that may arise.
Job Type: Full Time
As an IT support associate for our IT department, your main focus will be to maintain operational systems status, which includes internet/network, hardware, software, and equipment databases. You will also be responsible for responding to support requests via email and/or chat.
We constantly interact with people, whether in-person or remotely, to support and troubleshoot any situation that may be impacting their ability to perform their tasks. Efficient response, good communication skills, and willingness to assist are essential aspects of the role.
Tasks you will handle:
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